Do you offer a Military Discount?
Yes! We offer a 5% discount to active duty and retired military personnel and veterans, which amounts to around $40-250 off depending on the product you order! Please use the […]
Where is my order? When will I receive it?
We ship all orders from our factory in Japan with JP Post as quickly as possible, usually within one business day of the order being placed. Shipping time may vary […]
How can I make a warranty request or return?
We’re sorry to hear you are having any difficulty with our products. Please reach out to us on our contact page and tell us what’s happened.
We offer a 1-year […]
If a problem occurs after the warranty period has expired, can it be repaired?
We’re sorry but we are unable to offer repairs for products that are outside of warranty. Please contact us if you need more information.
How can I ensure my Valenti products are genuine?
The easiest way is to buy through us. All Valenti products sold on this website are genuine, and bear a unique seal of authenticity. At this time, this is our […]
Can I make a warranty request for a product I bought elsewhere?
At this time we can only offer returns and warranty repairs for products bought directly from us. This website is the only official sales outlet in North America, and if […]
What is the E-mark? Where is it?
Vehicles which are compliant with ECE (Economic Commissions of Europe) regulations receive an e-Mark, a mandatory requirement for all automotive components and vehicles sold in the European Economic Area (EEA).
An […]