We’re sorry to hear you are having any difficulty with our products. Please reach out to us on our contact page and tell us what’s happened.
We offer a 1-year warranty against defects and malfunctioning units. Please click here for more information on our warranty.
To get an inquiry started, please go to My Account > Orders and select the appropriate order #, there should be a “Request Warranty” option below the order details, if your warranty for that purchase is still valid.